Samsung iPad galaxy tab A(2016)

[E1]

I downloaded the new telus tv+ and it doesn’t work. I gave deleted, rebooted, and downloaded again but still doesn’t work keep getting errors

[rc]

Confirmed it works on a Samsung Tab A 2019 and 2022.

Not surprised that the TELUS app does not work, as I recycled my 2016 tab as it could not run modern apps.

TELUS should have blocked the installation on obsolete devices.

[A-B]

Sorry about that! Perhaps @KHR or @Optik-Kate have some troubleshooting ideas?

[Optik-Kate]

Android tablets need to be at least 8.0 OS or higher to support TTV+, can try updating the tablet first if it's not already updated.