Today I installed Mac OS Upgrade to Version 10.15.4 (19E266). After installing I am not able to access Optik TV from Safari. I am not able to get to the url at all ... watchoptik.telus.com/#yourtv I get error message LP1008 when trying to access that site.
I am not sure whether the Mac OS Upgrade is the issue ... or whether the Optik TV site is down.
Solved! Go to Solution.
We've updated the browser so that it uses HTML5 in place of Flash, but your browser might be cacheing the old version and this could lead to issues. Try clearing your cache, or using incognito/private browsing, then navigate to watchoptik.telus.com.
If you do this, what URL do you see and do you still encounter the issue?
Okay. I ran the Network Utility and I did NOT get the DNS sequence you outlined below. Mine starts with 205. and this is the final information in the window:
--- wp-9b17040000000000.id.cdn.telus.com ping statistics ---
10 packets transmitted, 10 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 10.041/11.618/14.887/1.356 ms
Yes, that's the info I needed.
Looks like the watchoptik.telus.com URL is resolving to a different server for you. I wonder if that's the old server prior to the switch to HTML5.
Try flushing your DNS cache.