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Headphones on Crave

SEAB
Neighbour

With our new Telus Home Services I can’t use my headphones with Crave (which comes for free with this service). All other apps on the TV work fine with my headphones. I have talked to Telus technical services and they throw up their hands. They say it’s a problem with Crave even though I don’t have access to Crave, only they do in this situation.  I am hard of hearing and need my headphones. This is ridiculous. 

1 REPLY 1

FuzzyLogic
Community Power User
Community Power User

Can you get audio from your speakers when you watch Crave or you can watch Crave but there isn't sound on speakers or headphones?


Just a long time customer hoping to help.