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Cannot access Crave/HBO online or the Telus TV+ App.

laurandden
Neighbour

Hello, I am subscribed to Crave/HBO among other things but for months now I have no longer been able to login via my TV provider on their website. When I try to I get an error message "An error occurred connecting with your provider, please try again". I contacted Crave directly as directed by Telus tech support who told me their system is not recognizing my email.

 

When I try to login to the Telus TV+ App I get an error message "Login Failed "Sorry an errorc has occurred. Please try again later. ERR_AGL_ACN_3545".

 

 

1 REPLY 1

TELUS_Support
Official Support Team
Official Support Team

Hello. We're aware of this issue. Please send us a private message and we can discuss further, thanks!


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