December
January
Hi @RobG3987 , thanks for flagging this. We've set up the recordings to try to replicate your experience. I'll let you know about our findings. We also have an update coming this month that's supposed to improve the series recording experience, I'm hoping this will be fixed with the update. Please stay tuned!
January
January
January
Hi @RobG3987
We do not have agreements to get On Demand content from US over-the-air channels (the major networks NBC, ABC, CBS, Fox), so it's unlikely that updated Dateline NBC episodes will be made available On Demand. Dateline does air on CityTV as well, but unfortunately they do not provide the show On Demand either.
January
January
January
Hi @RobG3987 , we just deployed a fix and we were able to record all the dateline episodes. I have my fingers crossed that you can try recording again with no issues. You'd need to set the recordings again though.
That said, I do want to confirm what your guide looks like to investigate further on the Jan12 issue. Can you send a screenshot of your guide on the CityTV channel showing Dateline timeslots?
January
Sounds good !!
i'm assuming your looking for a screenshot of the upcoming episodes and not the guide listing from Jan 12 ( it won't allow me to go back that far, only 1 day prior)
Actually, I can't figure out how to insert the images through this forum. Sorry.
January
January
January
I see the screenshot Rob! Thanks for this, we are looking into it now!
January
January
Hey @RobG3987 , we think we found the issue, there was a guide mismatch which is why there are issues when trying to record a 2-hour segment. We updated the guide, and now Dateline is showing up on channel 228 (at least on our end). Just in case, can you set up the recordings again?
January
January
January
Oh, I missed that post from Wednesday. Let me double check!
January
@RobG3987 are you recording Dateline okay now?
January
January
Still looking into it, I will update when I hear back!
January