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Can't access all my subscribed Optik TV channels when away from my home.

Sanford
Just Moved In

I have a Telus home account and receive home phone, Internet and TV services including Optik TV on that account. I also have a separate Telus Smart Hub that I use for wifi and to access Optik TV at the lake. At the lake I am unable to watch some channels such as MSNBC and TCM because their access is apparently restricted to my home account only. Is there some way that I can change my settings or pay an additional fee in order to access those blocked channels?

2 REPLIES 2

Nighthawk
Community Power User
Community Power User

It's annoying but some broadcasters are not allowing subscribers to access those channels when away from home. At present there isn't a way around it.


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xray
Guardian

The only way to do it is to access your home network over a VPN. You would need to know how to set one up.