Sunday
The recently rebranded Bell Media channels such as USA Network, CTV Wild Channel, CTV Nature Channel & CTV Speed Channel are meant to be on a national free preview through the end of February. Why aren't they available on Telus?
Monday - last edited 6 hours ago by C_Fun
(removed response)
If our reply resolved your issue, please click on Accept as Solution to help others in the community.
Monday
Pardon? The channels are on the Telus guide. However they are not receiving the free previews.
Eg USA Network is channel 701, CTV Nature is channel 702. Even the new logos are appearing in the guide.
Monday
Then why are they included in the PDF on your website?
yesterday
Do you even work for Telus? They are listed as being in your lineup and are simply rebrands of existing channels. I do not understand why so many problems with Bell when you are practically partners with them.
yesterday
@TELUS_Support / @A-B can you please review as it appears many are having the same concern and the initial response was incorrect.
6 hours ago
Our apologies for the confusion, that response was meant for another thread. We've deleted it to avoid confusion. We will confirm the free preview shortly.
If our reply resolved your issue, please click on Accept as Solution to help others in the community.
4 hours ago
We’ve confirmed with our Optik team that, unfortunately, TELUS will not be offering the free preview of the USA Network. While we strive to secure free previews whenever possible, there are instances where they are not made available to us.
If our reply resolved your issue, please click on Accept as Solution to help others in the community.
Monday
701 & 702 are in the All channel lineup available to subscribe.
The OP has a valid question if they are offering a free preview period