Arris PVR Green Screen

[PoCoMotion]

Our PVR is randomly going to green screen while watching the TV.

Sometimes happens 3 or 4 times every 10 mins, then all is good again.

Tried resetting all components, but no change.

Is this a faulty machine? or flaky firmware?

thx

[Nighthawk]

If the green screensaver is coming up that frequently, you will want to contact tech support directly. Either by chat or phone.