Email is email. As long as you can access the email account in webmail, you should be able to access it on your phone.
I assume you've followed the exact setup procedure for Android? (https://www.telus.com/en/bc/support/article/set-up-email-android-phone-tablet)
What error message are you seeing on your phone when you try to connect?
Which version of Android is your phone running?
Which email app are you using?