04-15-2020 03:01 AM
Solved! Go to Solution.
04-15-2020 11:26 AM
If your current device balance is zero, there is nothing to pay off, so you’re good to go. The requirement to pay off device balances is for those who want to upgrade in less than 2 years from their last subsidized upgrade.
04-15-2020 11:26 AM
If your current device balance is zero, there is nothing to pay off, so you’re good to go. The requirement to pay off device balances is for those who want to upgrade in less than 2 years from their last subsidized upgrade.
04-15-2020 12:33 PM
When you are coming from a BYOB plan it's not considered an upgrade. You are just getting a new plan.