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My Mobility Account
Forum discussion about TELUS Mobility accounts.
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Telus.com webpage Account Overview automatically closes

The telus.com MyTelus login page normally should send the user to the account Overview page but it only flashes on screen for a split second before closing itself https://www.telus.com/my-telus?v1=1&linktype=topNavLnkOverviewThe page will then only s...

WuHT by • Just Moved In
  • 48 Views
  • 3 replies
  • 0 kudos

Account suspension

Hello, I would like to file a complaint regarding mobility service that... I have not been getting. It appears that there is no option of writing directly to client or customer service by means other than this forum (where someone might respond and s...

VR by • Just Moved In
  • 58 Views
  • 1 replies
  • 0 kudos

login problem

I can not log in due to this error{"type":"PingFedError","status":500,"fields":[],"message":"PingFed: [400] Client id does not match the id of the client to whom the authorization code was issued."}

jmac415 by • Just Moved In
  • 290 Views
  • 3 replies
  • 0 kudos

Website Login Issues

Just wanted to bring this to the attention of Telus. I have been getting this error message for months when trying to login to my account from the website. Other may have had this issue to. After entering all my information in correctly, the next bla...

jrdberry by • Just Moved In
  • 333 Views
  • 2 replies
  • 0 kudos

Mobility Agreement not being honored by Telus

Hello, I have had issues since I upgraded our phones in late Nov 2023 Telus has not been able to fulfill the agreements it has made with me for mobility service I have contacted them multiple/many times to get them to honor the agreements made withou...

rockrewls by • Friendly Neighbour
  • 944 Views
  • 11 replies
  • 0 kudos

Understanding bill

To avoid suprise, everyone must ask read and learn their bill to avoid confusion. Your billing cycle is important to know. Always remember we are billed one month in advance. Everytime you made changes in between the billing cycle period, those chang...

Nomnom by • Organizer
  • 209 Views
  • 0 replies
  • 0 kudos

The account was billed by Triton

Hello everyone,I was wondering if someone had a similar experience. I received a billing for this month and there were extra charges from, what turned out to be, a Triton application via my Telus account.Did anyone have that experience? I can't find ...

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