My Mobility Account
Forum discussion about TELUS Mobility accounts.
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Door to door Sales

My situation is eerily similar to those posted on this thread. I had a 2 salespeople at my door on the Friday before Labour day this year. I explained that I was happy with my provider. He said he had an offer that I must hear and pestered me to tell...

Cas23 by Just Moved In
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Billing problems

So this is a little long but: I had the talk and messaging 10 plan, as I don;t use my phone a lot. Telus raised the price from $10 a month to $13. OK, whatever. I have it charge my credit card directly for renewal rather than going though account bal...

GForbes1 by Friendly Neighbour
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  • 2 replies
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Disney Plus Premium Downgraded Accidentally

Hi, I had a Disney Plus Premium account through the Stream Plus Premium subscription with Telus. I received the 24 months of standard Disney Plus through the recent signup promo so both show in my Telus account. When I went to redeem the standard sub...

ajsvxx by Neighbour
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  • 1 replies
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Loyalty Offers

I'm currently Telus EPP with an expiring bring it back contract. I've been trying to get a hold of loyalty to discuss options without success as I know some friends who are currently paying $25 less per line for better services than I am currently re...

Resolved! Scam message?

Received this text message from 5452, looks very suspicious. I don't want to reply or click the link. Unlock exclusive Black Friday deals: Enable My TELUS notifications in your mobile device settings for offers you’ll love.How to turn on notification...

bonzobo by Neighbour
  • 396 Views
  • 3 replies
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Resolved! Text Log

I was reviewing the text log for my account for the last two months and I noticed that the number of texts are way down from previous months, which them made me notice that one number no longer shows up that I know I text almost daily - incoming and ...

getting almost daily calls from telus

I am not the least bit interested in more services ( really any services thru telus ) How can I stop the calls? They come from all dif numbers which means that telus has sold my number for solicitations, I am furious and the callers are darn near rud...

sharlyne by Neighbour
  • 244 Views
  • 1 replies
  • 0 kudos