Hello neighbours! 😉
I just created my account this morning. I simply transfer my phone number to Telus.
After creating my first Telus command, i downloaded the Telus app.
Then i entered my log infos. But it says there is no account with this email.
Is it because it is brand new? How long should i wait ?
I received a confirmation email. It says i have to wait 5 to 7 days.
But i didn't buy a phone. I just transfered from another company.
Is it because Telus will send sim card ?
Can I go to buy a sim in a Telus store to go faster?
Thanks a lot! 😉👍
The My TELUS app will have the same login as the My TELUS website. I don't think you need to wait to get access from the app. When I changed my password from the website the change was instantly seen on the app.