02-28-2023 07:32 PM
Hi, There were missed payments in my account and when I changed the service provider, my amount went to collection agency. I've been calling Telus but no answer. Meanwhile, I'm getting fraud calls posing as a collection agency. I just want to pay my balance but have no information, where should I pay it? I tried calling Telus, My online account is also suspended.
03-01-2023 01:19 PM
You will need to contact billing at 1-866-558-2273 and hopefully they can get you sorted out.