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Cannot sign in to telus mail on google

mjrusk
Neighbour

Hello, 

I am having issues with signing into my telus mail in google. I am using the same log in information as i am when logging into My TELUS however google mail does not seem to like my password (which i use to log in to My Telus). It keeps saying "incorrect password" every time. I have changed the password as well and it's the same issue. Will someone be able to help? 

Thanks, 

1 ACCEPTED SOLUTION

FuzzyLogic
Community Power User
Community Power User

The Telus (Google) mail password and your My Telus password are not necessarily the same.

 

Here is some information to help with your mail password:

 

How to recover your Google Account or Gmail - Google Account Help


Just a long time customer hoping to help.

View solution in original post

1 REPLY 1

FuzzyLogic
Community Power User
Community Power User

The Telus (Google) mail password and your My Telus password are not necessarily the same.

 

Here is some information to help with your mail password:

 

How to recover your Google Account or Gmail - Google Account Help


Just a long time customer hoping to help.