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Botched Mobility Plan/Hardware upgrade for EPP customer

bobdialin
Neighbour

Hi there,

 

I have spent three hours plus on the phone with customer service reps including 2 escalation reps to sort out Telus errors related to a recent hardware/mobility plan upgrade. Can you please assist me? 

 

Thanks,

Alex

3 REPLIES 3

TELUS_Support
Official Support Team
Official Support Team

Please send us a private message with your account details, and we’ll take a closer at the issue. 


bobdialin
Neighbour

Thanks, sent.

Alex

TELUS_Support
Official Support Team
Official Support Team

Great, we'll take a look thanks.