A very confusing problem to do with log in and bill payment

My partner and I have a phone each with different numbers. Historically I have always paid the bills. He wanted to be able to log into the account. I applied to have him put on the account as a second which TELUS did for us. Now I can’t get in myself and he gets all the Billings and messages. I want to be the one who receives the bills
Community Power User
Community Power User

You will need to contact Telus to set you up as Prime on the account again.


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