When can we order the 2017 Calendar ??

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Trudy
Resident

Hugely disappointed !!!!  This was our favorite calendar and looked forward to it every year.  Not convinced of the reasoning, and a digital calendar is of no use to me whatever!!  Will not be downloading it to print my own on 20lb paper, and expensive ink.  I feel the my monthly Telus billing should at least score me a calendar once a year!  You certainly dropped the ball this time Telus Smiley Sad

wrightiegirl
Resident

I am so disappointed... I have been a loyal Telus customer since 2000 and have been receiving the calendars for as long as I can remember.  I really enjoyed these calendars as they had a crisp, clean look to them with ample space to write on specific dates.  The cute animals really made me smile too.

MaggieK
Resident

Very disappointing. 

I think you really mean that Telus wants to keep the money that went into the calendars. Very poor customer service. And very disappointing. 

I don't need an on-line calendar - they come with my iphone, and ipad, and laptop!!!

Bad move on this one.

And, what about the bags. Are they still available, because they haven't been available for some time. That I can find.

ChesterGurl
Resident

So disappointed there won't be a Calendar in 2017.  The Digital version is of no use to me as I'm not permitted to download it at work and I always take my Telus Calendar to work to use.  It always drew attention to passersby and I would always say "It's a TELUS calendar, isn't it great?". 

 

I too find it very difficult to believe that demand has declined as you always run out every year.  Telus is usually very good when it comes to customer service/consideration so the fact your calendar is no longer offered, surprises and disappoints me, a paying customer.

20yearcustomer
Connector

I am so disappointed with this decision. As a 20 year plus customer and a shareholder, I am surprised TELUS would do something so miserly at this this time of year, especially considering how many people are cutting the cord. I wish there was a way to get these messages to the CEO so they can clearly see, how this is making the bread and butter of the company upset and angry. Bad move TELUS, really bad.

 

Irishgranny
Ambassador

What bags were you getting from Telus ?  Guess that was a perk I never received and I've been a Telus customer since before the turn of the Century !

Looks like they not only cancelled the paper calendar, but we still haven't received the digital replacement....such a disappointment this year.  Let's hope that the powers-that-be have heard all the complaints and rethink this cancellation for next year!

Tammy3
Resident

So disappointed!  Wrong decision!  I've always used one of your annual calendars and it's been a staple in our kitchen for many years.  You've disappointed many customers and only to save a few bucks - may not seem very important to you as a corporation but it was a sign of appreciation to your customers and a perceived value to our contracts.  Now need to search for a calendar in hopes that my kids won't notice the change in themes - looks like someone else gets my money this time :-(

CA
Connector

Has anyone seen any further comments from Telus on their obviously unhappy customers?

linda7carter
Connector
I got the same message, and had the same problem with the link.


After trying to follow up on the message, I was told that there would be a new thread posted shortly


Linda






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CB60
Resident

Shame on Telus for cancelling their annual paper calendar! I DON'T WANT A DIGITAL CALENDAR! Please rethink your decision and show some customer appreciation for those of us who prefer the paper calendar. Hugely disappointed! Smiley Sad

cdcollins
Resident

What is so exciting about a digital calendar? I am a senior and have using  been using the Telus calendar since the first one went into print. I have used it to keep track of dates and appointments as a back up to my digital calendars on my Iphone and computer. Both  of which have failed at one time or another to accurately keep track of things. This is a huge disappointment and like others, I don't believe this is a matter of only going green.

 

i am able to get another printed calendar from one of my local neighbourhood food stores. How is it these smaller businesses can afford to give away calendars to customers but Telus can't? Telus is not hurting financially.

CA
Connector

Well said.  I, too, have been able to get a couple of nice calendars from local businesses who are delighted to have the advertising.  I guess Telus is making so much profit, they don't need the marketing exposure any more.  But they did waste at least a small amount sending me a politically correct "Happy Holiday" e-card - oh yes and to solicit my using their site for sending e-cards of my own.  I guess they think that is more impressive marketing than the calendar.  PS Merry Christmas everyone.

cap2cam
Resident

@RhoLee...thank you for your answer; however, I find this EXTREMELY HARD to believe. In all years past you had to order the calendar as soon as possible otherwise, you couldn't get one because they were 'sold out'. Up until the year before last (so for 2015), you could order a calendar for each phone number you had under Telus....HOWEVER, beginning last year, you could only order 1 SINGLE calendar for each account....so, for the first time ever, even though we have 4 separate phone numbers/4 separate phones AND AN ATROCIOUS BILL....we could only get 1 single calendar...and the reason for that change last year was....DRUM ROLL PLEASE....BECAUSE OF HIGH DEMAND!

 

So, you are saying demand dropped even before TELUS allowed a year to go by with the change above because now, all of a sudden there was such LOW demand???? Please, do not insult our intelligence...

 

Please, explain. Low demand is an excuse...and an outright lie. i was flabbergasted last year when I could only order a single calendar and was told that it was because there was such a high demand...and now your are trying to fool us with saying production is no longer occurring because of low demand?

 

I work from home on my computer every day all day...and I ALWAYS have a calendar next to me, to make notes on, and mark up all I want...Young kids might not use calendars, but their parent's who pay for their bills sure do!

 

What it comes down to is cost, and even though customer costs are going up...you don't want to continue to offer perks for people to stay with your company...including this calendar. YOU want US to cover the cost of printing...that is the bottom line. Please, do not try to use an excuse of 'low demand' for an item that CONTINUOUSLY sold out and that YOU changed the rules on 1 year ago because there was such a high demand...unless you weren't with TELUS last year and knew that??? I know I was...I've been with TELUS for over 20 years...but...

 

Now thinking about looking into when our Telus Contract is up...that Calendar was one reason I never wanted to leave Telus...but alas...it's gone. Sad thing is, no matter what the reason...I was either lied to by a TELUS employee last year...or this year...Nice!

 

Highlighted
Honoria
Neighbour

Yes this is just about what I thought would happen, and it's really lame. I basically agree with every other person who is disappointed (and smells doubletalk) from the announcement. I worked in marketing for 16 years and calendars are not that much of a cost outlay for promotional items. Even my pharmacist gives them out for pity's sake, and he's a small businessman. I just don't like his and want my traditional Telus one. Soo disappointed but like I said before, I'm feeling it might be time to break off with Telus anyway seeing as how they also make me pay a fee for my actual montly BILL because they have some weird obsession with digital statements when I happen to need a hard copy for my records. So I get to pay for that now too. Nickel and diming me to death. My internet is slow as molasses and I pay way too much for it, same with the phone, I'm just not feeling that I am getting good service for a reasonable price. I didn't mind so much when they'd toss us a nice gesture like the calendar. Outsourcing tech support and customer service to these drone type people that read off a script and keep trying to upsell me stuff that has nothing to do with the reason I call in the first place, all of these things, I'm like, well I think I'm probably done here. I really was sticking around because of that calendar. No reason to now. Bye BCTel Smiley Sad I liked you a lot, before.

OMFCody
Neighbour

Guys lets switch to Bell, at least with them we know we're getting screwed over the second we sign the contract and they don't wait until the last minute like this... lol.
Seriously though, you can't make a physical calendar for the people who do want one? They're not that expensive to make, and the rates of the Smartphone plans continually rise. This is so cheap and disheartening.

Most Helpful
Community Manager
Community Manager

Thank you for sharing your enthusiasm for our TELUS calendar. In alignment with our company’s commitment to environmental sustainability, we made the decision to move to a digital version of our calendar for 2017. 

 

Update: Our digital calendar has launched!

 

If you’re more a digital calendar type-of-person we’ve got you covered. Change your desktop up every month with a new TELUS critter or nature background. It’s free and easy to download, just head on over to http://calendar.telus.com/.

 

Merci de nous avoir fait part de votre intérêt pour le calendrier TELUS. Conformément à notre engagement visant la protection de l’environnement, nous avons pris la décision d’offrir le calendrier 2017 en format numérique. 

 

Mise à jour: Notre calendrier numérique est en ligne!

 

Si vous préférez une version du calendrier numérique, nous avons ce qu’il vous faut. Changez l’arrière-plan de votre bureau tous les mois avec un nouveau fond d’écran d’animaux TELUS ou à thématique nature. Il est gratuit et facile à télécharger, il vous suffit de visiter http://calendar.telus.com/. 

cap2cam
Resident

@A_KronThank you for that response, and for this opportunity!

 

Shazz
Resident

Thank you so much for listening and offering a printed calendar, it has been something I look forward to every year. I have sent my request for one to be mailed.

linda7carter
Connector

Thank you for acknowledging our requests for a printed calendar.  I can hardly wait to get my copy.

tiggie
Resident

I find it very hard to believe they declined in popularity, telus has gone cheap, so ticked off a digital desktop calendar does nothing for me, so thanks for nothing!!!!!!!! Always looked forward to these Calendars it was like a Christmas Present from Telus to say thanks for being a loyal customer, to bad telus couldn't be loyal to there customers!!!!!! Merry Christmas