07-10-2023 10:07 PM
*Friday- I just wanted to move my services to another home for Aug 5th
*I Called back
*Sat- I was moved to the wrong home
*I Called back
*Sat- Someone ordered Telus online security on my account
*I Called back
*Sunday- You cut off my camera access and reset it
*I Called back
*Sunday- You lied and still had me moving to the wrong place
*I Called back
*Sunday-Now you cut off my internet and cable and moved me 1 month too soon
*I Called back
*Monday- You sent an email stating my order is on the way- to an address I don’t live at, and I never ordered anything
*I Called back
*Monday address still 100% incorrect
*I Called back
*Monday- email sent at 3pm again stating they resent my equipment....and ill get charged for it
*I Called back
*Monday- you deleted my profile!!
*I Called back
*Monday- Wrong address again!!\
*I Called back
*Monday- wrong address again 5x
*I Called back
*Manager called monday while I was at work- didn't help said other manager is on her off..?? so she can't help
*I Called back
* I got new internet hooked up- I told her when they can come install... she laughed and out in some random date and time.
07-10-2023 10:21 PM
Update- they have now changed my home phone number to some random persons number
07-12-2023 06:06 AM
Hi @ANDREA123456789 I'll follow up with you in private.