Connect app log in

[Mvpete]

Hi, i have been trying to log in into my telus connect app for weeks and i always get the same message : sorry our log in service is unable to log you in at this time. 

Any solutions ?

[Cathop]

I can’t get into it either.    Others have been having the same issue but no response .  

[TELUS_Support]

Helllo @Mvpete @Cathop there was a patch released a short while ago to correct this issue. Are you still unable to get in to the Connect app? If not, have you updated to the latest version?