This whole year trying to connect or speak to Telus Rep has been nothing shy of horrendous LIP SERVBICES waste of two hours everytime. And everytime I called to questiont hge bill my discounts and benefits got removed. from &lesss than $100 bill I now have 143 per month with no benefits, and no on e to turn to. Recently I found out the service reps are now shared across the BEll/Rogers and Telus. And the dots are connected. So if I call as a Roger customer I will get the same REP who was helping Bell, or T4elus customer. This completely messed up the TELUS PROFOUND CUSTOMER SERVICE IDEOLOGY.
One year of lip service and doubling my cost of being a customer and no reason provided except, WE CAN SCREW Youanytime we feel like, Shame on you guys. Iam chaning my serviuces at least I know they are crappy
