January - last edited January
I have had no success adding the Call Control feature. I’ve been with TELUS mobility for about a month now. When I try adding it, the website (or app) says “adding call control, check back again later”. But when I check back later, such as later in the day or the next day, the feature is not added. I have tried many times over the past 4 weeks to add this and the feature is never activated. I’ve tried this with both the My TELUS website and app. I phoned Support and got nowhere. (I don’t think they understood what Call Control is). Please help.
January
It sounds like you've done everything correctly.
Based on what you've said you will likely need to work with Telus to get this sorted out.
January