Spam calls to my mobile phone on the rise

[_JC_]

I am getting around 10 spam calls a day from what look like legitimate phone numbers.  I have answered a few and its always phishing - easily spotted.  But Telus, what's going on here?  How does your system allow these through? I thought STIR/SHAKEN was supposed to help with that, or maybe eliminate it entirely.  Are those protocols not in use?

[xray · Accepted solution]

STIR/SHAKEN only works on certain phones and doesn't block anything. It just provides a verification message when the call comes in so you can make a more informed decision about the legitimacy of the call.
https://forum.telus.com/t5/Mobility/STIR-SHAKEN-Feature-For-Mobile-Devices/ta-p/124649

Turn on call control, it's free. I've had zero robo calls since I turned it on.

[Nighthawk]

I agree. Turn on Call Control. I've had no spam calls since I enabled it.

https://www.telus.com/en/support/article/call-control-for-mobile-devices-explained

[_JC_]

Doing so, thanks!

[_JC_]

...although I've never once seen the 'Telus Verified' message on an incoming call.  I'm using VoWiFi, so maybe that's why.  I may try turning that off to see if it works on VoLTE.