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User001's avatar
User001
Just Moved In
1 hour ago

Door to door scam?

I just got signed up by a representative named “Michael” (I don’t even know if that’s his real name) in Kitchener, ON, a couple of days ago after 6 or 7 pm. He was going door to door offering tellus deals. 

He offered me a bundle of $130/mo for 2 x 100 GB lines + the home security package (included)

 He also offered that both plans were no-contract and could be cancelled at any time. The transfer didn't work, so I was without a phone for around 3 days. The security installation was cancelled because my phone number wasn't working, and my first bill was $170 for one line only.

I've been trying to activate my phone, no luck so far (I'm still wth rogers), I haven't been able to transfer my second phone, and I couldn't get the security package either.  Tellus assigned me a temporary phone number (which I'm being charged for) without me asking for it.  

The biggest thing, he said, he would be some sort of manager, and I haven't been able to reach him ever again, over the phone or by messages.  He also said that due to my current Rogers plan, i would have to pay for my phone without any return option (which is not true, I just checked with Rogers)

He said that there was a recording of our conversation when he called me from his Telus iPad. I wanted to upgrade my phone with Telus, but how can I tell now that he offered me $45/mo on my phone bill when it’s actually $70? 

Is there any way to resolve this?  I went to a Tellus store twice already, and they can't offer the same deal.  Should I just back up from Tellus completely and stay with Rogers?

 

 

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