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User001
1 hour agoJust Moved In
Door to door scam?
I just got signed up by a representative named “Michael” (I don’t even know if that’s his real name) in Kitchener, ON, a couple of days ago after 6 or 7 pm. He was going door to door offering tellus deals.
He offered me a bundle of $130/mo for 2 x 100 GB lines + the home security package (included)
He also offered that both plans were no-contract and could be cancelled at any time. The transfer didn't work, so I was without a phone for around 3 days. The security installation was cancelled because my phone number wasn't working, and my first bill was $170 for one line only.
I've been trying to activate my phone, no luck so far (I'm still wth rogers), I haven't been able to transfer my second phone, and I couldn't get the security package either. Tellus assigned me a temporary phone number (which I'm being charged for) without me asking for it.
The biggest thing, he said, he would be some sort of manager, and I haven't been able to reach him ever again, over the phone or by messages. He also said that due to my current Rogers plan, i would have to pay for my phone without any return option (which is not true, I just checked with Rogers)
He said that there was a recording of our conversation when he called me from his Telus iPad. I wanted to upgrade my phone with Telus, but how can I tell now that he offered me $45/mo on my phone bill when it’s actually $70?
Is there any way to resolve this? I went to a Tellus store twice already, and they can't offer the same deal. Should I just back up from Tellus completely and stay with Rogers?
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