TELUS Neighbourhood

Wifi calling not working

Hey, Doing this on behalf of my bf cause his account won't link but we live out in the wood and need wifi calling other wise we have no way to contact anyone. It was working fine then at some point today Dec 12 it stopped working and he tried all the...

NH20T reserve ip for wifi device ie Meta quest vr

I'm trying to give my meta quest vr a more stable signal on Wi-Fi but thought maybe static ip but cant figure out how as I add it and it disappears after i enter it there's no list to show its done

Fraud

Got a call from someone claiming to be from Telus, they knew my cell number, email address and backup number, also the telus account number. They wanted to give me a discount on my service, they wanted a number that was texted to me so they took cont...

Internet Service Suspended during holidays '

My internet service was suspended without notification. It is suspended for 2 days, Telus customer service is kicking the can down the road. One agent simply deceived my wife, mentioning you are not authorized. I want my service resumption immediatel...

A Two-Cent Mystery

I have a talk and text 100 mobile plan. I topped up my account with $100 before my plan was coming due for renewal. The balance showed the $100 at first, however, when I tried to make a phone call a couple days after, the call could not get through a...

Price match

Anyone else have issues with price match taking longer that the 15 business days?

How to get rid of “press the ok button to browse your recordings” message

Hacked outdoor camera

I recently purchased a Telus Smart Home outdoor camera, and i plugged it in for the first time earlier today and after only about 5 minutes of trying it out i heard someone talking to me through the camera. No one else is home and no Tvs were on, i w...

Security App Widget broken on iOS 18 - Update planned?

The widget for arming and disarming the security system and opening the garage door stopped working after updating to iOS 18. This feature was very convenient for quick actions on my iPhone.Questions:Are other users experiencing this issue?Is this a ...