Forum Discussion

cueball1962's avatar
cueball1962
Neighbour
3 years ago

Poor cell coverage

Has anyone else had poor cell coverage in the newer areas of Edmonton just west of St. Albert? (Kinglet, Trumpeter etc.)

4 Replies

  • Yes, only 1 bar and dropped calls. Seems like more people moving into the area is taking up the signal. I live in Hawks Ridge since 2012. Reception issues began in 2019 but Telus wants enough people to complain before they’ll do anything about it. It’s 2024 now….
    • A-B's avatar
      A-B
      Icon for Community Manager rankCommunity Manager

      You can visit the site that FuzzyLogic mentioned and report an issue, or reach out to our Mobility team directly at 1-866-558-2273 and they can investigate with you.

    • cueball1962's avatar
      cueball1962
      Neighbour
      Oh I know IM SUPPOSED to have great coverage but I'm still dropping calls and people have great difficulty hearing me because I keep breaking up.