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Poor cell coverage

Just Moved In

Has anyone else had poor cell coverage in the newer areas of Edmonton just west of St. Albert? (Kinglet, Trumpeter etc.)


Community Power User
Community Power User

You can view the map of Telus coverage and report any issues here:


5G and 4G LTE, HSPA+ & LPWA network coverage map | TELUS

Just a long time customer hoping to help.

Oh I know IM SUPPOSED to have great coverage but I'm still dropping calls and people have great difficulty hearing me because I keep breaking up.

Just Moved In
Yes, only 1 bar and dropped calls. Seems like more people moving into the area is taking up the signal. I live in Hawks Ridge since 2012. Reception issues began in 2019 but Telus wants enough people to complain before they’ll do anything about it. It’s 2024 now….

Community Manager
Community Manager

You can visit the site that @FuzzyLogic mentioned and report an issue, or reach out to our Mobility team directly at 1-866-558-2273 and they can investigate with you.