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Poor cell coverage

cueball1962
Neighbour

Has anyone else had poor cell coverage in the newer areas of Edmonton just west of St. Albert? (Kinglet, Trumpeter etc.)

4 REPLIES 4

FuzzyLogic
Community Power User
Community Power User

You can view the map of Telus coverage and report any issues here:

 

5G and 4G LTE, HSPA+ & LPWA network coverage map | TELUS


Just a long time customer hoping to help.

Oh I know IM SUPPOSED to have great coverage but I'm still dropping calls and people have great difficulty hearing me because I keep breaking up.

Ken2478
Neighbour
Yes, only 1 bar and dropped calls. Seems like more people moving into the area is taking up the signal. I live in Hawks Ridge since 2012. Reception issues began in 2019 but Telus wants enough people to complain before they’ll do anything about it. It’s 2024 now….

A-B
Community Manager
Community Manager

You can visit the site that @FuzzyLogic mentioned and report an issue, or reach out to our Mobility team directly at 1-866-558-2273 and they can investigate with you.