Fido cancelling number that was moved to Telus?

[danielps]

Used Fido prepaid before moving my number to a contract with Telus one year ago, all working fine since then. Today I received a robot call from Fido telling me that my number might be cancelled and I should reach out to them. Didn't look like a scam call.

Am I the one missing something, or is Fido just not keeping tracking properly of their numbers?

[Fabylous]

Hi @danielps normally prepaid numbers hold for 90 days before they would get cancelled.  Since your service is active with us over a year ago I would be surprised they would now cancel your service.  I would advise to be cautious, there are a lot of phishing calls that sound authentic but are scams.

[rc]

Possibly they are trying to win back your business by offering an special deal for returning customers.  

[Thoman]

Red flag 1: Robot voice
Red flag 2: You are currently NOT having a contract with Fido.

It's highly probable that it was a scam call. Stay safe out there.