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Can’t receive mms

Anthony_M
Neighbour

I can’t receive or send mms, I have a galaxy s8 and I’ve already tried a lot of things to make it work.

2 REPLIES 2

NFtoBC
Community Power User
Community Power User

Have you data on your account, and is it working for other apps?

 

Can you describe what you HAVE done to try and rectify this?

NFtoBC
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FuzzyLogic
Community Power User
Community Power User

Possibly related to the plan you have. I was recently in Europe and the plan I used allowed SMS but not MMS.


Just a long time customer hoping to help.