02-05-2023 01:29 PM
WHICH I HAVE DISABLED. I repeat, I am being charged via a third-party app through a payment method that I have DISABLED - and has been disabled for as long as I can remember. The Telus rep I spoke to basically insinuated that I was either lying or clueless and told me to contact the third party. Okay, sure - I will contact the third party app (I still don't know who specifically, just Boku). It's a pain in the ass, but ok I can do that. But then to tell me that I am lying or stupid because an issue I have where the onus is on Telus? If I have a payment method disabled, how on Earth can I still be charged via that method? And they are pretty random charges, too... $4.99 here, $16.99 there.
Any ideas or thoughts? Super frustrated
02-05-2023 03:51 PM
Boku has already come up in another discussion.