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BRING CANADIAN CUSTOMER SERVICE BACk

Mdeblasi
Neighbour

This non english speaking service is a joke.  


Telus do better, I have not been able to properly get things resolved.  These yahoos from different countries no jack about our mobility services.   I spoke to three different people asking to speak to an english speaking one.  Only to get a thicker accent time and time again.


DISGUSTING, may be leaving Telus because of this.


I get a rate reduction only to get a bill for the only rate.

 

DISGUSTING

1 REPLY 1

TELUS_Support
Official Support Team
Official Support Team

We apologize for the difficulties you've encountered in trying to resolve your issue. We recognize that clear communication is essential and are committed to ensuring our customers feel supported every step of the way.

If you’re still having trouble with your billing or rate reduction, please send us a private message, and we will connect you with an agent who can assist directly and address your concerns.