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I phone 16 offers

eetonaee
Friendly Neighbour

I am getting calls from random numbers with offers for a new iphone at least 3 times per week.

If these are scams can't Telus do something to stop these calls?

4 REPLIES 4

jackrabbit000
Leader

Impossible to block these numbers.  Block one number and they just spoof another one.  Best thing to do is not answer them in the first place.  

Unfortunately I do receive some business calls on my phone so I have to answer.

I may try the call screening feature Telus has.

Nighthawk
Community Power User
Community Power User

Telus's Call Control is the best option. They block all robocalling scammers. I haven't had a single one reach my phone since I enabled it. Any legit caller, including your business contacts, just has to press a number when they call and the call reaches your phone.

 

https://www.telus.com/en/support/article/call-control-for-mobile-devices-explained


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TELUS_Support
Official Support Team
Official Support Team

We recommend our Call Control feature as @Nighthawk mentioned; it should prevent most of those nuisance calls from getting through to you.


If our reply resolved your issue, please click on Accept as Solution to help others in the community.