09-26-2018 12:06 PM
I was looking through my account online yesterday and noticed that the end date on my two year commitment was wrong. It stated the end of my contract was May 15 2020 even though I signed up June of last year. Contacted Telus by phone and they said that my contract was up June 15 2019. I had the agent email me with the correct date for my records. Everyone might want to check to make sure the info is correct and if it isn't get an email with the correct date. I checked my account online today and it hasn't been corrected with the actual date or early termination fee.
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09-27-2018 11:39 AM
My comments were more to advise people to check to make sure that the information was correct on their own accounts.
09-27-2018 11:26 AM
Still hasn't been correct online.
09-27-2018 11:32 AM - edited 09-27-2018 11:35 AM
09-27-2018 11:39 AM
My comments were more to advise people to check to make sure that the information was correct on their own accounts.