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Building internet disconneted

KCheong
Just Moved In
I am out of the country now n the internet has been disconneted the day before my departure n i needed the internet at that time. now my roommate needs it n i cannot go home for that. i tried calling the Telus international phone number and i was being cut off. That is very frustrating; anyone knows how to resolve that? n how can i add my roommate‘sname onto my account since i m out of thr country.
1 REPLY 1

Syaoran
Rockstar

Unfortunately, you will have to speak to Customer Care to add someone to your account.  Even with them added though, in most cases, only the account holder can add, activate, suspsend, and terminate a service.