Wifi 6 Boost can't login. Session timeout error

[iapz]

I'm having and issue trying to login to my new Boost Wifi 6 access point.

I've powered on/off, tried a factory reset, and tried both logging in over wifi and hard wired to the unit.

Every time I try to login with

username: admin

Password:  the default on the unit

I get the following error and just bumped back to the login screen.

"Session timed out due to inactivity, please click here to login again."

Has anybody experienced/resolved this.

I need to access the unit to troubleshoot a Netgear wifi range extender that won't connect over 5ghz, only 2.4ghz.

Thanks for any suggestions.

[xray]

Try clearing browser cookies for that URL. Sounds like there may be an old session cookie hanging around.

Alternative is to try a different browser.

[NFtoBC]

How are you accessing the unit? You need to obtain its IP address from the router it is connected to, then access the interface there.

[mopudding]

I've entered my Boost's IP and it never loads the login screen