08-16-2022 10:10 AM
This is going on too long. When is Telus going to fix the Google email problems? I've read every post on the forums, tried all the 'fixes', nothing works. This is a Telus problem that THEY need to fix. I've been with Telus for 30+ years and they've always been good to me but this email/Google problem is making me look elsewhere for service.
Can't access Google maps, services, etc, either Telus fixes this or Google does but it's got to get fixed soon.
Solved! Go to Solution.
01-05-2023 11:57 AM
Telus did not purchase the full suite of Google services when they switched their email host. If you want the other Google services (Maps, Drive, Photos, etc.) you will need a Google account.
08-16-2022 10:54 AM
@buttercup I agree nothing but complications with various programs maps and the list gets long. To change mail platform is not easy to do banking and mail contacts is a real pain. And there will be things missed and hard to correct. A very bad $ choice by upper level telus employees no thinking properly by them.
08-16-2022 12:51 PM
In case you haven't see this it may help:
Google Maps - How to solve Organization Administra... - TELUS Neighbourhood
08-16-2022 02:35 PM
Tried that, doesn't work. This is a Telus email issue with Google. Telus needs to fix that, not the many people who are now having problems because of Telus.
08-16-2022 04:46 PM
@FuzzyLogic I have tried approx 6-7 times myself a friend also tried for me. A couple of times with telus tech they put their hands in the air couldn't get it to work . I have a work around i will live with it must be a conflict in my laptop. Will leave it alone. With the telus tech the laptop went squirrely hell of a time to settle it down. Polecat
01-04-2023 02:26 PM
Sorry FL but that solution gives most of us a "Couldn't find" account error
A workaround is provide by NightHawk here
forum.telus.com/t5/Internet-Home-Phone/Can-t-access-Google-Maps-any-more/m-p/117679
Note this is a workaround which does work assuming you have an old gmail account.
Oddly it does not solve the issues with accessing Maps from "Your Profiles" in the account settings.
I created a new post with this issue here https://forum.telus.com/t5/Internet-Home-Phone/Help-with-Google-Maps-in-quot-Your-Profiles-quot/td-p...
01-05-2023 11:57 AM
Telus did not purchase the full suite of Google services when they switched their email host. If you want the other Google services (Maps, Drive, Photos, etc.) you will need a Google account.
08-18-2022 05:19 PM
Sounds annoying for sure, but if the thread Fuzzylogic mentioned didn't help it doesn't seem like there would be any other course of action other than trying to connect with the Tech Support dept in this case.