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What is happening to our internet connection?

Shelley99
Organizer

At 6 pm every single night - our internet on our iPad keeps cutting out, all night.  At first I thought it was the iPad, but we have 5 iPads and it happens on every one of them. Regardless, I have reset all settings and also reset internet settings and resigned in, on every iPad. No difference. So then I reset the Wifi modem - on 3 different occasions. No difference. We also reset the hubs. Still no difference. It seems to have started when we upgraded to Wifi plus, so I’m wondering if we should dump the Wifi plus.

 

Yes I know there is a vulnerability around supper time when everyone is home and accessing the web. However a) we live in the small town of Hope…..and b) it never did this before.

 

I hate calling your help line. It takes forever to get through and then I so often end up talking to a person who I either cannot understand because they speak such broken English (sorry) or they have no idea what they’re doing. Is there anything else I can do to fix this?

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