2 weeks ago
Solved! Go to Solution.
2 weeks ago
Thanks for verifying! Actually looking at your account, you do have unlimited data on there. We also see the comment left by the agent yesterday in the morning stating just that. The unlimited data was removed in error, it's now been added back on, and you're good to go. It may SHOW 1000gb as that's just a system setting, but the unlimited data add-on is definitely locked in.
a week ago
a week ago
2 weeks ago
Hey there - I think it would be best if we simply add it, rather than leave you wondering and worrying about how much internet you've used. Please look for a message in your inbox from us
2 weeks ago
Hi there - I can bring your unlimited internet back. Can you please verify your account by following this link: https://smm.page.link/326jyibKzBdjoRMT8
2 weeks ago
2 weeks ago
2 weeks ago
Thanks for verifying! Actually looking at your account, you do have unlimited data on there. We also see the comment left by the agent yesterday in the morning stating just that. The unlimited data was removed in error, it's now been added back on, and you're good to go. It may SHOW 1000gb as that's just a system setting, but the unlimited data add-on is definitely locked in.
a week ago
a week ago
No worries, and very much appreciate your patience with this!!
^ A-B