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ccspro
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Re: Unlimited internet home solutions Removed
I got it solved. (Hopefully/Fingers crossed) Had to type team member to get a true rep to assist through the AI BOT. Was about 3 or 4 issues (changes), made it easy and had the before/after contract details ready to go, took maybe 5 minutes after getting in touch with someone. Hopefully others are not impacted by this same problem. Cheers!5.7KViews1like0CommentsRe: Unlimited internet home solutions Removed
I too have an issue just like this going on right now, there was a service agreement "update" which removed my no cost unlimited data on my account, charged me an extra $55 a month (for 200 or so GB) and also for whatever reason modified my other promotions for being such a loyal customer to Telus... I don't want to deal with AI chatbot, and don't need the hassle of all the stress this has caused. Please help fix this error and make the appropriate billing adjustments - I'm on a 2 year service agreement and this all was included for a fixed price.5.8KViews0likes2Comments