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Unlimited internet changed to 1000gb

12345
Neighbour

So I have unlimited internet for my wifi but I checked the Telus app and found out in may Telus had switched my internet plan without telling me from unlimited to a 1000gb cap for the exact same price and the only way we found out was a warning saying we had almost went over our limit. Is this an error by Telus or has rates changed??

2 REPLIES 2

xray
Hero

It depends on your plan and whether the unlimited Internet was a promotional add on that has now expired.

TELUS_Support
Official Support Team
Official Support Team

Hey @12345 - we can check if it's an error. Please send us a private message