Forum Discussion
Telus Fiber
Ok, so I'm looking to upgrade from cable internet to fiber. Telus Fiber is available in my neighborhood. Great, sounds like a great fit right? Except...the website lists that, for my particular h...
Can you confirm that fibre was brought from the street to your residence. I remember when our street was wired for fibre we had to agree to this then or face not having it later. There was no charge to prewire to the house when they were doing the street, in fact we had the prewire for two years before we came over to Telus fibre.
If you said no, not interested when this was done, then you do not have the service to the house.
The call center people you talk to on the phone only see not available, next time give your neighbors address first, they will say available and then give your address, now you get escalted to someone who can think outside the box.
