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Telus DNS Server timeout


I have the new NH20T hub and saw it was getting failing some DNS tests. Looks like one of the hardcoded DNS servers is timing out about 50% of the time. 


DNS1: - consistent reply. response around 2-3ms

DNS2: - timeout around 50% of the time. when successful response time around 5-7ms


Also I really wish they would let us change the WAN dns servers. I would prefer to use know good and fast servers like google or cloudflare to avoid issues like this. 


Community Power User
Community Power User

I don't have that hub so I can't confirm this info is correct. It may be of help:


Changing DNS servers on NAH/NH20T/FXA5000 : r/telus (

Just a long time customer hoping to help.