a month ago
My internet and phone was with Shaw. I have received my final bill from Shaw and I see I have been charged an early cancellation fee of $210 That isn’t what the Telus salesman told me at the door when I signed up with Telus. He told me Telus would take care of the cancellation and the fee. Unless Telus is applying a $210 credit to my first bill? I don’t see evidence of that either.
a month ago
Hey @Cathop - Unfortunately it's hard to say what offer was presented to you without checking your account. Can you please send us a private message and we can check what you were promised?