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Linking accounts and call centre

Just Moved In

It over 3 hours and 3 people just to link my internet and phone account together. Mobility department transferred me to Internet department and internet department can't link mobility department. It should be login in with your phone number, see what's under that phone number, internet & phone. Verify both accounts number. Select payment type for each account number, done. Or use real human to direct my calls, not stupid AI answer machine that doesn't even know that I wanted a later time slot for scheduled call back. This is beyond frustrating for such a simple task. 


Community Manager
Community Manager

Hello. Just following up on this. Were you able to get everything sorted?