04-29-2021 10:38 PM
Solved! Go to Solution.
04-30-2021 10:10 AM
You can try connecting the PS5 to the other booster to see if it improves connectivity.
If you have any wireless Optik boxes, you will need to keep the Wi-Fi turned on on the router. They don’t work from the boosters.
04-30-2021 10:10 AM
You can try connecting the PS5 to the other booster to see if it improves connectivity.
If you have any wireless Optik boxes, you will need to keep the Wi-Fi turned on on the router. They don’t work from the boosters.
04-30-2021 02:59 PM
05-04-2021 01:16 PM
The Boosters use smart switching and run on both 2.4 and 5 ghz. I don't think you can turn it off. The only congestion that could affect you is on your network. You could try creating a guest network to run your PS5 (and a limited number of devices) off of and disabling your main network when you want to game.
I don't think the ethernet port on the booster is an output. It's only meant to accept a direct connection to your router to improve its signal and speed. You could try, but if the wifi to the booster isn't awesome, you won't be any better off. If you have ethernet from your router to your booster, you could get a small switch and run a cable to your PS5. That's what I did for my home office set up.
05-11-2021 02:12 PM
or you can call Telus and ask why they don't Hardwire in all of the boost AP's to ensure that your wifi coverage and performance are optimal? and then ask them to come out fix it. as for loyalty and retention. they install things this way so that they can roll a truck and have a sales guy (aka "tech") come out and sell you more things. all the ISP is responsible for is giving you a connection to the internet. wifi is a feature of convenience. in other words, it's up to us the end-users to maintain our wifi. I had their wifi solution and I scrapped it all and installed my own.