cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Amazon Prime setup

weisguy86
Just Moved In

I had an amazon prime account, but then recently signed onto a new internet plan that includes prime in my monthly bill. I cancelled my existing prime membership, which took effect Dec 17th. When I login to telus online and follow the link to setup my new "included" amazon prime account it gives me an error saying "This account isn't eligible for this benefit". What am I doing wrong?

1 REPLY 1

A-B
Community Manager
Community Manager

Hello. Just following up on this. Were you able to get this Amazon account issue sorted with your billing?