09-13-2020 09:44 PM
09-15-2020 11:22 AM
It is a bit of a long shot, but some years ago before I was using Windows 10, I was having issues with my Internet 25 having slow download and poor ping time. One of the Telus techs or perhaps someone here suggested this change:
Control Panel, Device Manager, Network Adapter, Ethernet device, Advanced, Speed & Duplex: The default setting here is Auto Negotiate. I changed it to 100 Mbps Full Duplex. It improved my ping time to 6 ms and download to 24.8 Mbps. This was with a single phone line and Internet 25.
After I upgraded to Windows 10 I have not been making that change. I just looked at it and tried it now both with Auto Negotiate and the 100 Mbps. It made no difference. I got 4 ms, 80 down, and 21 up, with both setups. I am supposed to get 75 down and 15 up, so hard to complain. When you look at how the Ookla test behaves mine just goes straight to 80 and sits there steady. Same with upload, straight to 20-21 and sits there steady. I think that indicates I am getting full speed out of the router, and Telus is throttling the speed down to what I am supposed to get with a bit of a 5-6 Mbps bonus. I recall when I was having issues the speed would go up and down during the test.
My thoughts are that if you are on a single copper line, that is likely the issue. It may not be good enough for 50 Mbps. If you are on two lines bonded, then you should easily get 50 Mbps.
09-15-2020 09:54 PM