07-18-2021 01:16 PM
Need to have a separate 2.4 GHz network to sync some hardware. Cannot find any method of either setting up a separate 2.4 GHz network or forcing current modem to 2.4 GHz mode.
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07-19-2021 12:43 PM
As mentioned you will need to disable smart steering. Here is an in depth article on working with these settings for the T3200M:
Managing Wi-Fi on Actiontec T3200M | TELUS Support
07-18-2021 04:04 PM
If you have the T3200M router, you can turn off Smart Steering in settings. On the newer Arcadian Hub, you may be able to turn off the 5 GHz radio temporarily in settings, and turn it on again once you have set up your devices.
07-19-2021 12:43 PM
As mentioned you will need to disable smart steering. Here is an in depth article on working with these settings for the T3200M:
Managing Wi-Fi on Actiontec T3200M | TELUS Support
07-26-2021 02:10 PM
I used 3 bands, 2.4G, 5G low and 5G high, with same SSID, and successfully connected to Ecovacs DEEBOT which can only be matched by 2.4G when they are all enabled.