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How do I get someone who cares at Telus

JEITech
Neighbour

I had an install Monday and another on Tuesday, business installs requiring a technician at site for a 8 to 4 appointment. Both jopbs Static Ip's are not working by Friday and now we have to send a technican to site at both locations again. the cost is $1600 per site while a technician twiddles his thumbs because Telus cannot activate their system correctly.

2 REPLIES 2

TELUS_Support
Official Support Team
Official Support Team

That's definitely not the experience we want for you. We sent a private message your way to collect some account info. Please look for it in your inbox.


If our reply resolved your issue, please click on Accept as Solution to help others in the community.

Ancions
Just Moved In

Did you manage to resolve the conflict?