So Sales person sold me on these Meraki access points for my business. Assured me that I would have control to configure as I needed, and that I would be able to have 4 networks, with each of them segregated from each other. This was perfect and what I needed. Well, in True Telus fasion, it was bad info. Turns out only the guest network can be segregated. On top of that, you have 0 control over anything on your network, or so I have been lead to believe.
Scouring the inernet, it says I can modify network settings on the Telus Cloud. Where is said cloud? I see a Business Internet section in MyTelus, but whenever I click on it, it just takes me to a page that says there was an issue. Told my Sales lady this network as is will not work for me, and asked her to find out what will that Telus offers. All I got was a reply saying she is not a network engineer and she would have no idea what to reccomend. Funny how she had no problems reccomending the current device I have.
If they cant figure it out, then I guess I will have to take my business elseware. Not sure why Telus does take customers feedback seriously. Their entire business department is confusing and backwards. Not easy to get any support at all.
